Blessing Safaris Limited accepts bookings subject to the following conditions. Please read carefully and retain a copy for your records.
INCLUDED IN THE PRICE
The accompaniment of Professional Multi-lingual local guides (depending on your language) Accommodation specified in the itinerary (based on one, two, or more sharing). Meals (Breakfast, Lunch, and Dinner) as stipulated in the itinerary. Surface transportation. Parks and museum entrance fees, where indicated. Airport transfers. Activities specified in the itineraries.
EXCLUDED FROM THE PRICE
International flights, unless booked alongside expedition. Travel insurance. Passport, visa, and vaccination charges. Departure taxes. Anything not listed under inclusions, Private excursions, and extra optional activities. Alcoholic drinks. Laundry. Telephone calls and anything else of a personal nature. Supplements that may be incurred if you require single accommodation or have special dietary requirements.
PASSPORTS & VISAS
We offer assistance and advice in obtaining a visa after the tour confirmation deposit of 25% of non-refundable of the total tour booked. Though we are not responsible if you or members of your party are not granted a visa or are refused entry into the country. You must have a full passport valid. We will not accept responsibility or refund money in cases where you are unable to travel because of an invalid or mislaid visa or passport.
INSURANCE
Travel insurance is mandatory for all clients whilst on an expedition organized by the company. Clients are wholly responsible for arranging their travel insurance. Clients together with their personal property including baggage are at all times solely at their own risk. Clients are responsible for ensuring that they have private travel insurance with protection for the whole duration of the tour in respect of at least medical expenses, injury, death, emergency repatriation, cancellation or curtailment, legal expenses with adequate cover. Clients should ensure no exclusion clauses limit protection for the types of activities included in the tour.
BOOKING CONDITIONS
The contract is between Blessing Safaris Limited and you, the Client. “The Client” means every person whose name appears on the booking form(s). The person signing the booking form warrants that he or she has the authority of all the other named persons to contract on their behalf. It is agreed that the contract between Blessing Safaris Limited and the client shall be governed by and subject to the conditions. No person other than a Directors of Blessing Safaris Limited has the authority to waiver, vary or modify these conditions.
To secure your booking: We require a completed booking form with the necessary deposit before we can proceed.No contract shall exist until Blessing Safaris Limited has issued a written confirmation of the booking to you, the Client.
BOOKING CONFIRMATION
Your booking is fully confirmed when we receive 40% of the deposit in our bank account. Booking and our confirmation are considered as a binding contract between you and Blessing Safaris Limited. At that point, we will issue you with an invoice that includes a balance due date. We must receive the full cost not less than 30 days before the departure date. In case of holidays booked within 29 days of the departure date, we must receive the full cost within 7 working days of our sending written confirmation and invoice or such a shorter time as we may specify. In the case of non-payment of the balance by the due date, we reserve the right to cancel your booking and retain your deposit as well as any other cancellation charges including hotel and operational expenses.
HOW TO MAKE PAYMENTS
HEALTH AND SAFETY
You should familiarise yourself before departure with the precautions recommended by the authorities. Full information about health and safety precautions is available from the Ministry of Health or visit: https://www.moh.go.tz/en/
LIABILITY
Blessing Safaris Limited promises to ensure that all parts of the holiday agreed within the contract are provided at a high standard in accordance with the contract.
ACTIVITIES ASSOCIATED WITH DANGER
There are inherent risks involved with riding horses, camels, rock climbing, etc. We may require you to sign a separate form accepting personal liability for any of these activities.
FITNESS, ILLNESS, OR DISABILITY
If you have any medical condition or disability which may affect your holiday, you must advise us in writing at the time of booking giving full details. If you are concerned about your fitness or medical condition and ability to undertake the trip, it is your responsibility to seek medical advice as to whether you should participate. If we feel unable to properly accommodate your particular needs, we reserve the right to decline or cancel your booking.
PERSONAL SAFETY
Regarding hotel rooms, you should contact your guide if you have any concerns about electrical points in the room. All travelers need to be familiar with the evacuation routes of the hotel. For personal safety in general, your guide will help inform you about what is safety measures. When you are not with a guide (e.g. on the beach), Blessing Safaris Limited recommends not to go out at night and to ask the hotel for specific safety considerations.
BAGGAGE
We cannot be responsible for loss of or damage to baggage, personal effects, money, or documents, except insofar as such liability may arise under our duty as carriers.
FORCE MAJEURE
We regret we cannot accept any liability, or pay any compensation, where the performance or prompt performance of our contractual obligations is prevented, or affected, by “force majeure”.
In these booking conditions “force majeure” means any event which we or our agents overseas could not, even with all due care, foresee or avoid. Such circumstances may include war, the threat of war, civil strife, industrial dispute, flight cancellations, terrorist activity, natural or nuclear disaster, fire, sickness, quarantine, adverse weather conditions, and all similar events outside our control.
RESTRICTIONS ON PARTICIPATION
We reserve the right to remove from the tour any person unable or unwilling to conduct themselves in a manner compatible with the satisfactory operation of the holiday. In this event, we will make no refund, nor be liable to pay any compensation, and any additional travel costs involved in returning home are your responsibility.
PRICE
Please note that the prices of our tours are open to change up until the date of departure (for example internal airfare increases and taxes, or significant fluctuations in exchange rates which are completely out of our control and must be passed on to you the client). Blessing Safaris Limited will use its best endeavors to mitigate short-term currency risks through hedging and protect you from the first 5% of any adverse movement. Beyond that level, we reserve the right to pass on the difference in cost. If you wish to mitigate the risk completely then contact Blessing Safaris Limited regarding a solution.
SPECIAL REQUESTS
At the time of booking, please let us know if you would prefer single accommodation or if you have any dietary or health requirements. We will let you know if there is a surcharge. We endeavor to meet all individuals’ specific needs but we can only accept bookings on the understanding that there will be occasions when single accommodation is unavailable. Smoking is not permitted in vehicles or shared accommodation.
GENERAL INFORMATION
We give advice and information on matters such as health, vaccinations, visas, currency, local conditions, climate, equipment, clothing, and other matters in good faith and cannot be held responsible for such advice and information. You accept responsibility for all these matters and particularly for obtaining the necessary visas and advice from your doctor on all health matters.
CANCELLATION
COMPLAINTS AND FEEDBACK
It is of the utmost importance to us that you have an enjoyable experience. We are very keen to receive feedback from our clients both during and after the journeys. If you have a complaint about any part of your arrangements, please let us know at the first opportunity, so that immediate amendments can be put into place. All complaints should be received in writing within 14 days of the trip and will be taken very seriously. Written notifications of complaints to
E-mail: info@blessingsafaris.com
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